Policies

Returns

Returns are accepted within 30 days of receipt. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. To start a return, email help@feralnotions.com with your name and order number, and we will arrange a return shipping label. Shipping costs for a return are deducted from the refund. Returns will be approved within 5 business days of receipt. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Feral Notions is not responsible for delays due to customs.


Cancellations

Order cancellations are not accepted. Please contact us if you have any problems with your order. Email help@feralnotions.com for assistance. 

Shipping

Processing times for regular orders (not including pre-orders) are within 5 business days. US orders are shipped via USPS Ground. Sticker only orders are shipped via First Class Mail (does not include detailed tracking). International order shipping carriers may be UPS, USPS, or DHL, depending on the cost. For questions regarding international shipping, please email help@feralnotions.com. 

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